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ABOUT

Who built it, what works.

We have no customers, and we are not hiding it. This page says who the company is, what the product can do today, and what it cannot.

From the founder

Mustafa Babayev, founder of Avteza

I built Avteza because I did not want to sell a system that answers in English a customer who wrote in Azerbaijani.

I have been writing code for eleven years. In that time the most ordinary scene I have seen is this one: a small cafe, a message at midnight, and a customer left unanswered by morning. Large companies have a team for that. A small business does not.

Let me say this too, because it explains what Avteza is not. You write to a restaurant chain, you wait for hours, and then the same template answer arrives every time. Or a bot answers and gets stuck on the second question — you feel you are filling in a form, not talking. I have had enough of it. Avteza exists to understand what the customer is asking, not to paste in a ready-made sentence.

The solutions on the market either do not understand the language, or cost more than a cafe can pay. Avteza exists to fix those two things.

Let me be plain about one thing. We have no customers right now, and I am not hiding that. This site says what works and it says what does not work yet. I will not sell you something that does not work — because I do the first setup myself, and I will be sitting next to you for that conversation.

Mustafa BabayevAvteza MMC

What it cannot do today

The list below is the product as it stands. Each item was checked against the code, and none of them has been softened.

  • It does not answer phone calls

    We are working on a voice agent that answers calls. We are not writing down when it will be ready, because we do not know. There is no minute limit in the plans either — no such limit exists yet.

  • It does not turn a voice message into text

    A voice message appears in the conversation and the customer is asked to send the question in writing. Turning it into text is being worked on.

  • WhatsApp and Instagram do not connect immediately

    We set the connection up for you, and it becomes possible after Meta business verification. Meta runs that stage. Telegram and the website chat do not wait on any verification.

  • You cannot stop the subscription from the dashboard

    Write to info@avteza.com and the subscription stops at the end of the current billing period. There is no button for it in the dashboard, which is why we do not promise one.